Information we receive
When you contact BoldGlow Knits, we may receive your name, email address, phone number, and message so we can respond. We do not request sensitive personal information for ordinary course inquiries.
Local browser storage
The catalog uses browser localStorage to remember saved Fallows and cart selections. These values remain on your device and are not sent to our server by the catalog interface.
Cookies and preferences
We may use a small preference value to remember that a visitor dismissed the cookie notice or selected a visual theme. You can clear these values through your browser settings.
How information is used
Information submitted through the contact form is used to answer questions, provide requested support, and maintain a reliable service. We do not sell contact details or use them for unrelated advertising.
Retention and security
We retain correspondence only as long as reasonably needed for support, records, and legal obligations. We use reasonable administrative and technical safeguards, but no online transmission can be guaranteed completely secure.
Your choices
You may ask what contact information we hold, request correction, or ask us to remove it where legally permitted. Email [email protected] for privacy requests.
Policy updates
We may update this policy when our practices or legal requirements change. The effective date above identifies the current version. bright stitch ledger